At Yume Clothing India, we prioritize customer satisfaction and strive to provide high-quality products. Our Cancellation and Refund Policy ensures a smooth shopping experience while maintaining transparency in our processes.
1. Order Cancellation
Before Shipment: Orders can be canceled within 24 hours of placement. To request cancellation, please contact our customer support at [Insert Email/Phone] with your order details.
After Shipment: Once your order has been shipped, it cannot be canceled. However, you may be eligible for a return as per our return policy.
2. Return & Exchange Policy
We accept returns or exchanges under the following conditions:
The product is unused, unwashed, and in its original condition with tags and packaging intact.
The return request must be raised within 7 days of delivery.
Customized or personalized items cannot be returned unless there is a manufacturing defect.
To initiate a return, email us at [Insert Email] with your order number and reason for return. Our team will guide you through the process.
3. Refund Policy
Once we receive and inspect the returned item, we will process your refund within 5-7 business days.
Refunds will be credited to the original payment method.
Shipping charges (if applicable) are non-refundable.
In case of damaged or defective products, we offer a full refund or replacement at no additional cost.
4. Non-Returnable Items
Items purchased during sale events or promotions are not eligible for returns.
Innerwear and accessories cannot be returned due to hygiene reasons.
5. Late or Missing Refunds
If you haven’t received your refund within the expected time, please check with your bank or payment provider.
For further assistance, contact us at [Insert Email/Phone].
6. Contact Us
For any queries related to cancellations, returns, or refunds, please reach out to our support team at:
📧 Email: yumeclothingindia@gmail.com 📞 Phone: +91 7990609968📍